❓FAQ

Frequently Asked Questions

Question	Answer
How does the subscription work?	There are currently 2 plans available, starter and premium, which provide an array of functions for the Chain of Demand platform. Currently billing is on a monthly and annual basis.
Can I cancel my subscription?	Plans expire at the end of the subscription period.
I’m interested in an asset that isn't currently available, can I put in a request?	We are expanding our asset coverage on an ongoing basis, email us at [e-mail] to tell us what we should cover next!
How are price predictions calculated?	Based on the data inputs selected, our platform runs a series of machine learning models and generate predictions.
How many years of data does your dataset contain?	We generally hold two years worth of data, however this may vary due to data availability of different assets.
How do you collect your data?	We collect our data using our proprietary data collection process through a variety of online sources and alternative channels.